Manchester United

for attetion of shazim husayn

Hello

my name is Rachel(woorihan) i`m student at Bournville college

my course title is Tourism i am interested in tour

fortunately my college give our students chance

there is Tourism Project to learn what toursim is through travel

im in charge of it so i would like to introduce my great experience

when i know the place where im going to visit

i am so excited and happy to go someplace! because this place is Manchesster United

i really like any kind of sports especially i love football

let`s go!

we met at the college at 9 in the morning and then weny to there by college bus

when i got there i receive Museum and tour tiecket and then entered this place

it is very huge and excellent

First there are familiar with various information in each section

it is record of history ,players and trophies

this picture explain who he is

these clothes are worn by players and their history is on display

in this section , there are listed photos and received trophies until now

when i look around it i know the reason why it is famous

i can see that they work hard to win with passion 

it is special exhibtion

achievements of those who dedicate to playing football

and have contributed to the successful is record

this picture of me and my friend stella at football game:)

i went to the stadium with tour guide to finish museum tour

the tour guide gave our students description of the structure and show facilitise

this place is the famous Manchester stadium!!

he gave us photo time so we took a lot of pictures

its nice place and the weather is pleasent

and then he explain about grass fields

it is important for players to have game

so ground man spend time and money to take care of it

they plant grass real and cut the grass

how beautiful am i? :)

he is our good guide

he is very knowledge about club

when i asked him questions

he is helpful and informative

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can you see this seat?
wow!

if you want to have a clear view of the game
you can buy ticket for this seat
but it is very expensive
 also i look around other seats and player changing room , restroom

finally we have an important time

we listen to lectures about to gain awareness of the facilities and

employment opportunities at Manchester United

to understand the key revenue streams and operating costs associated with running a foorball game

to gain an overview of the markering mix reference to Manchester United

to gain awareness of the customer service training delivered to Manchester United employees

and i think it is important for customer to service

1.will strive to provide value for money in all areas of its business

2.will seek to achieve the highest level of service

3.will treat all customers with respect and courtesy

4.to commission an annual independent customer service survey and will publish its findings

we learned that

and we visit mega shop which sell souvenirs

there are a lot of items in the store

some clothes , baby clothes , towel, hat , cup and stationery etc.

we have a great chance to learn customer service and marketing!

it is good education for futher reference for my future in business :)